Customer Care Specialist

We’re looking for our new Sports Advisors! Are you ready to kick-start your career with a world-renowned sports brand? We are looking for Bilingual Care Specialists with at least B2 level English proficiency to join our dynamic support team. In this role, you will be the first point of contact for our customers, assisting them with product inquiries, order tracking, and account issues via voice and chat platforms. If you have a passion for sports and thrive in a fast-paced environment, we want to hear from you! World-renowned Sports brand Account located in Pavas, San Jose. Requirements: Advanced English level-B2 Full Flexibility High School Diploma Onsite Positions (Pavas) Candidate Profile: Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Benefits: Competitive Account bonus Generate an additional income with our referrals program! On-Site doctor FREE On-Site Gym Employee Assistance Program (Finance, Legal, Psychological Assistance) Cafeteria Subsidy Birthday Off Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.) Asociación Solidarista Top Performer Recognition Program CNX University (free online courses and certifications) LinkedIn Learning enterprise profile for all Game Changers! Career Growth Program (CNX Advance)