Customer Service Representative

We’re Hiring: Customer Care / Travel Expert Location: Santiago (ON SITE) Are you passionate about delivering exceptional customer service and love everything about travel? Where we help travelers have seamless, unforgettable experiences, and we’re looking for someone just like you! What You’ll Do: *Assist callers with travel and benefits inquiries, bookings, changes, and cancellations via phone. *Provide accurate information about travel itineraries, policies, and services. *Handle callers concerns with empathy, efficiency, and a positive attitude. *Collaborate with internal teams to resolve customer issues quickly and professionally. Who You Are: *Experienced in customer service (experience in travel or hospitality is a plus). *Fluent in English and German. *A clear and confident communicator, both written and spoken. *Comfortable using CRM tools. *Detail-oriented, solution-driven, and able to multitask in a fast-paced environment. *Passionate about travel and helping people. What We Offer: *Competitive salary *Training and development opportunities. *A supportive, inclusive team environment. *Travel discounts and perks (yes, really!). *The chance to grow with a dynamic company. *MUCH MORE Ready to make a difference in the world of travel? We can’t wait to meet you!