Customer Service Representative

We’re Hiring: Customer Care / Travel Expert Location: Santiago (ON SITE) Are you passionate about delivering exceptional customer service and love everything about travel? Where we help travelers have seamless, unforgettable experiences — and we’re looking for someone just like you! What You’ll Do: *Assist callers with travel and benefits inquiries, bookings, changes, and cancellations via phone. *Provide accurate information about travel itineraries, policies, and services. *Handle callers concerns with empathy, efficiency, and a positive attitude. *Collaborate with internal teams to resolve customer issues quickly and professionally. Who You Are: *Experienced in customer service (experience in travel or hospitality is a plus). *Fluent in English and French. *A clear and confident communicator, both written and spoken. *Comfortable using CRM tools. *Detail-oriented, solution-driven, and able to multitask in a fast-paced environment. *Passionate about travel and helping people. What We Offer: *Competitive salary *Training and development opportunities. *A supportive, inclusive team environment. *Travel discounts and perks (yes, really!). *The chance to grow with a dynamic company. *MUCH MORE Ready to make a difference in the world of travel? We can’t wait to meet you!