Bilingual Client Relations & Case Follow-Up Coordinator

Bilingual Client Relations & Case Follow-Up Coordinator Immigration Law Firm | Advanced English Required We are looking for a highly organized, responsible, and proactive person to join our immigration law firm. The main role is to follow up with clients, request documents, provide case updates, organize pending items, and help make sure every client and case keeps moving forward. This is an administrative and client follow-up role in a professional law office. We offer a positive, respectful, and collaborative work environment. The position requires commitment, attention to detail, and the ability to manage a high workload with responsibility. Main duties: Communicate with clients in English and Spanish. Request and follow up on pending documents. Provide clear and professional case updates. Organize client files and follow-up lists. Track documents and evidence received for immigration cases. Coordinate with the legal team regarding pending items and next steps. Support administrative tasks and institutional activities, including calendars, committees, and masterclasses. Requirements: Advanced English proficiency. Strong organization and follow-up skills. Excellent written and verbal communication. Professional attitude and attention to detail. Ability to manage multiple tasks and deadlines. Experience in customer service, administration, legal assistance, or coordination is preferred. Google Workspace knowledge is preferred. We offer: Monthly salary: $18,000 to $22,000 MXN, depending on experience and skills. Professional and friendly work environment. Opportunity to grow within an immigration law firm. Dynamic and varied responsibilities.