IT Professional Support Specialist

We're Hiring – IT Professional Support Specialist 100% *Onsite – Autopista Laredo* * THIS ROLE WOULD NEVER BE REMOTE! * We are looking for strong IT Infrastructure / Deskside Support professionals with REAL experience supporting manufacturing and industrial operations environments. Preferred background in industries such as: • Automotive • Manufacturing • Industrial Operations • Heavy Equipment • Supply Chain & Logistics • Industrial Production Plants Main focus: • IT Infrastructure Support • Manufacturing / Shopfloor IT • Windows Environment • End-User Support • Industrial Devices & Networking • Asset Management • Production-Critical Systems Required experience: • 3+ years in IT Infrastructure / Desktop Support • Manufacturing or industrial plant environment • Windows OS / Office 365 • PCs, laptops, printers & barcode scanners • Network troubleshooting • Imaging & deployment • ServiceNow or ticketing systems • ITIL knowledge • Agile / Scrum exposure • Hardware lifecycle management We're especially interested in candidates with experience supporting: • Shopfloor operations • Industrial printers • Barcode scanners • Production environments • Engineering equipment • Warehouse or supply chain systems IMPORTANT: The CV must clearly show REAL hands-on experience in: • Manufacturing plants • Infrastructure support • End-user troubleshooting • Hardware deployment • Windows enterprise environments • Industrial IT support Send your updated English CV via WhatsApp or apply directly. This opportunity could be a great fit if you are located in or near: • Ciénega de Flores • Escobedo • Apodaca • Salinas Victoria • General Zuazua • San Nicolás • North Monterrey Area • Ramos Arizpe • Saltillo • Monterrey–Nuevo Laredo Industrial Corridor If you already work within manufacturing or industrial operations near the Autopista Laredo corridor, this location may be very convenient for you.