Customer Success Administrative Specialist| Home Office| Experience needed|

About the Role The Customer Success Administrative Specialist is a 100% work at home role that supports the Customer Success team with onboarding tasks, case tracking, and data accuracy work. This position is mostly behind the scenes -back office- and if you´re someone looking to build experience in operations, administration, or customer success support, this is a great fit for you! The position is primarily non-customer-facing and focuses on internal administrative accuracy, process adherence, system monitoring, and operational support activities. Main functions Case & Workflow Management Onboarding Validation & Usage Monitoring Email Campaign & Contact Administration Operational & Administrative Support Skills & Qualifications High School completed Strong English level Experience in administrative or operations support roles, 6 months at least Time availability from 7am to 7pm Monday through Sunday Comfort following step-by-step processes and guidelines Basic organizational and time-management skills Clear written communication skills Comfort working with spreadsheets and multiple systems What you´ll get Base salary of $75 MXN per hour Productivity and internet bonus Grocery Vouchers of $1000 MXN (3rd month) Life insurance 100% paid training Partnerships with universities, travel agencies, and more Discounts at restaurants, medical labs, stores, and local businesses Real growth opportunities — this is a place where you can truly grow At Foundever , we are focused on creating meaningful connections between brands and their customers by combining people, technology, and well-designed processes. You'll be part of a collaborative, supportive environment where operational excellence matters. We value accuracy, teamwork , and continuous improvement—and we provide opportunities to grow your skills while contributing to meaningful outcomes. Do you meet the profile? Apply now and our team will get in touch with you. We're hiring immediately and ready to meet you!