ServiceNow Developer

Job Opportunity: ServiceNow Developer We are looking for a talented ServiceNow Developer to join a dynamic and growing team. This role is ideal for someone passionate about building efficient solutions, optimizing processes, and working with modern technologies in a collaborative environment. Key Responsibilities: Design, develop, and customize applications on the ServiceNow platform Configure workflows, forms, fields, notifications, and access controls Integrate ServiceNow with other systems and third-party applications using APIs Provide ongoing support, troubleshooting, and performance improvements Collaborate with cross-functional teams to gather and translate business requirements into technical solutions Maintain and update technical documentation and user guides Additional Responsibilities: Support telecommunications systems including installation, maintenance, and troubleshooting Monitor and ensure optimal performance of voice and video network components Follow ITIL standards and service management best practices Assist in network convergence and infrastructure-related projects Contribute to project planning, cost estimation, and implementation Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field Proven experience as a ServiceNow Developer Strong knowledge of ServiceNow platform and modules Proficiency in JavaScript, HTML, CSS, XML, and web services Experience with relational databases (MySQL, Oracle, or similar) Familiarity with REST APIs and system integrations Strong analytical and problem-solving skills Excellent communication and teamwork abilities Nice to Have: ServiceNow certifications (CAD, CIS, or similar) Knowledge of ITIL processes and IT Service Management (ITSM) Experience with modules such as Incident, Problem, Change, Service Request, and Service Catalog Familiarity with Agile methodologies