CUSTOMER SERVICE AGENTS

Our Call Center is looking for Customer Service Agents. If you like to be the first point of contact for customers across different product lines, an provide timely support through chat and email, this opportunity is for you! WHAT YOU'LL DO? Respond to customer queries across chat, phone, and email Document all interactions clearly in internal systems Manage account closures, reactivations, and self-exclusion Escalate cases appropriately WHAT ARE WE LOOKING FOR? Excellent communication (verbal and written in English) and listening skills Positive energy and a customer-first mindset Ability to stay calm and professional under pressure Basic computer and multitasking skills Comfortable learning multiple product lines Ability to follow standard operating procedures WHY WORKING WITH US? Competitive pay Paid training and career development Friendly and inclusive work environment Opportunities for growth and promotion Recognition programs and performance incentives ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED.