Supervisor de Call Center

San Salvador, El Salvador We are launching a new call center operation in El Salvador and are looking for a highly motivated Call Center Supervisor with experience managing Inbound and Outbound Sales teams in a fast-paced BPO environment. This is a great opportunity to join a growing operation from the ground up and play a key role in helping build the culture, performance standards, and future leadership team. **Compensation & Benefits: * Monthly Salary: $800 – $1,000 USD * Sign-On Bonus: Up to $700 USD * Growth opportunity within a rapidly expanding operation * Responsibilities: * Manage daily call center operations and shift performance * Lead and develop sales agents in both inbound and outbound environments * Drive KPIs, productivity, attendance, and overall team performance * Coach and develop agents through feedback and performance management * Support recruiting, onboarding, and early-stage team development * Help establish a positive, high-performance culture from day one * Communicate effectively upward to leadership and downward to frontline teams * Work closely with training, quality, and operations leadership * Qualifications: * Minimum 2 years of leadership experience in a BPO / call center environment * Previous experience supervising inbound and outbound sales teams * Strong leadership and people-development skills * Experience running shifts, managing team performance, and driving results * Comfortable working in a startup / growth environment * Strong communication and organizational skills * Ability to adapt quickly and lead by example * English proficiency is required *What We’re Looking For: We are looking for someone who is: * Hands-on and willing to roll their sleeves up * Motivated to help build and grow a new operation * Strong in both accountability and culture-building * Passionate about developing talent and future leaders * Able to communicate effectively at all levels of the organization If you are looking for an opportunity to grow with a new and expanding operation, we’d love to hear from you.