Trainer (Call Center) We offer Permanent contract and Growth Opportunities.

Job Overview: Design, develop, and deliver training programs for new hires and tenured employees Identify training needs and performance gaps Facilitate onboarding, upskilling, and continuous learning initiatives Evaluate training effectiveness and recommend improvements Partner with Operations and Quality teams to align training with business needs Qualifications: Proven experience in BPO, shared services, or similar environments. At least 1 year of experience in the same or similar role. Strong communication, coaching, and stakeholder management skills. Analytical mindset with the ability to interpret performance data. Willingness to work in a fast-paced and evolving environment. What do we offer? Competitive salary Permanent contract with all benefits by law Private medical and dental insurance Growth opportunities $150 referral bonus